I purchased this Ice maker two year ago. It has been wonderful for the most part other then having to reset it often. Anyway, we put up with that as it is a fairly new thing of late. This ice maker has been going around the clock for two years solid and we use a lot of ice. It has kept up with our needs for the most part. Last night it finally gave it up and refused to be reset or make ice. So, I am going to have to get another one. I am a bit disapointed that it hasn't lasted longer. I still have my grandfathers GE Freezer from the 1930's that still gives great service and I have never had it repaired. So much for things that last forever or at least a long time. One other thing... My old freezer is a lot quieter then this small little icemaker or at least until today.

After one day of operation the machine indicated it was out of water. It wasn't, but because the machine insisted it was, it stopped and refused to work. Service calls and adjustments were to no avail. We just listed it on the '"free" section of Craigslist in the hopes that someone will take it out of here.

It isn't a windchaser, but a permaSteel. same specs. Can't find "permasteel" anywhere on the net. but it is 1/2 the cost of Windchaser.

I bought my WC in Nov 2004 through Amazon (best price, incredibly fast arrival) after comparison shopping with other mfrs/sellers for a week or so. It worked as promised until last month-noisy but efficient so it sits in the basement cranking out cubes. The cubes are "spongy" but transferring them to a container in our refrigerator's freezer compartment door firms them up in short order. Now the PROBLEMS: Last month, it started continually making ice regardless of whether the bin is full. The auto-shut-off also stopped working so it tries to make ice even when the reservoir is empty (although those little "caps" of ice are pretty cute). A one-star review here from June(?) '05 noted that the manufacturer was less than sympathetic. I plan on calling them today and will follow up in another posting on whether I have the same experience.
Regards, jhjorg WashDC

I bought my ice maker from Amazon in September. Good price, prompt delivery. But in November, I was on the phone to Windchaser's nightmarish customer service department to replace some cheap plastic parts that broke and then in March to replace the whole unit because it began producing irregular sized ice. By the middle of July I still had not received the promised replacement and am dreading having to call them again!